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Since 2010, Careers Yorkshire and the Humber (CYH) has been the prime contractor for the National Careers Service across Yorkshire and the Humber. The company is formed by three member career companies aspire-igen, C&K Careers and Prospects.

Our expertise covers a wide range of services across the region, including but not limited to:

  • Delivering impartial careers advice and guidance to those aged 19+
  • Supporting employers and their workforce
  • Brokering relationships to create a more joined up careers landscape
  • Working with schools and colleges to ensure they have an effective careers offer for students
  • Providing up to date job market information and resources

 

We deliver from a variety of settings in the community such as job centres, colleges, universities and libraries. 

Alongside partners such as JCP, local authorities, LEPs and statutory bodies we aim to inspire and empower the people and communities of Yorkshire and the Humber to progress in learning and work.

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Get In Touch

If you would like to speak to someone directly regarding careers, training or jobs, please contact us either by phone or use the contact form provided asking for a face to face session with an adviser.

Regional Contact Centre: 01274 299859

Opening times: Monday-Friday, 8am-8pm. 

If you're from an organisation and know who you want to speak to, please visit our Meet The Team page for direct contact details. If you're still not sure who you need to contact, please fill in the contact form to the right and we will direct your enquiry to the most suitable team member.  

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We're committed to improving our website based on your suggestions or feedback. If you think something is not quite right, or there is something else you'd like to see, please let us know by submitting a contact form to the right.

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By logging into this system you are confirming that you are an authorised user of Careers Yorkshire and the Humber and are accepting that you have read and understood the obligations on you outlined in the Careers Yorkshire and the Humber Operating Instructions. We will investigate any unauthorised access and reserve the right to suspend access to this system and to impose penalties in accordance with applicable laws and regulations, including the Computer Misuse Act 1990.

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By logging into this system you are confirming that you are an authorised user of Careers Yorkshire and the Humber and are accepting that you have read and understood the obligations on you outlined in the Careers Yorkshire and the Humber Operating Instructions. We will investigate any unauthorised access and reserve the right to suspend access to this system and to impose penalties in accordance with applicable laws and regulations, including the Computer Misuse Act 1990.

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We're keen to understand how our website is used to enable us to continually monitor and improve the content. We will only use your data to administer your registration to the Careers Yorkshire and the Humber website and to analyse usage of the site content. For full details of how your data is collected, used and stored, please refer to our Privacy Policy.

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This Privacy Policy describes the information we may collect from you through this website, and the purpose for our collection of it. sites, to which our site is linked.

  1. DATA PROTECTION
    • Careers Yorkshire and the Humber (CYH) take all necessary steps to comply with the General Data Protection Regulation (GDPR) when handling any personal information, and when you supply any personal information to us we will meet our legal obligations to you in the way that we deal with that information – specifically:
      • We will comply with the Principles set out in GDPR and we will ensure all personal information supplied to us is held securely.
      • We will ensure that any information is held only as long as necessary to ensure our service runs smoothly.
      • We use up-to-date industry procedures to keep personal data as safe and secure as possible against loss, unauthorised disclosure or access
      • Should you wish to obtain a copy of the personal data we hold on you, please write to Careers Yorkshire and the Humber, REFERENCE Subject Access Request, c/o Prospects Services | 1st Floor | Belgrave House | 47 Bank Street  | Sheffield | S1 2DR or email Careersyandh@aspire-igen.com
      • As soon as we are satisfied as to your identity we will send you, within 20 days, a copy of all the data we hold concerning you. Please contact us if you have any reason to believe the data we hold on you is inaccurate.
  2. WHAT PERSONAL INFORMATION DO CYH COLLECT AND WHY DO WE COLLECT IT?
  3. COOKIES

    Under the EU Cookie Directive we are required by Law to fully describe Cookies and their use within this website - where applicable, and to request your consent to their use. Therefore, where cookies ARE in use within this website, you will be presented with a request for acceptance on first visit, and will be prompted each time should you decline consent:

    What is a Cookie?

    Cookies are small files that allow a website to recognise and track users. There are three types of Cookies related to Privacy Issues and as identified by the ICO:

    Session Cookies

    These are files that allow a site to link the actions of a visitor during a single browser session - most typically those used in internet banking or webmail services. These cookies are not stored long term and are considered "less privacy intrusive" than persistent cookies. They "die" with the end of the browser session.

    Persistent Cookies

    These are files that remain on the user's device (be that laptop, mobile, gaming device etc.) between browser sessions and allow one or several sites to remember details about you, and are most commonly used by online shops to target advertising and greetings towards you, or to avoid you having to provide a password each website visit.

    First and Third-party Cookies

    A first-party cookie is one set by this website.

    A third-party cookie is one issued by a different server to this website and could be triggered by a hyperlink to that site or a banner advert within this site.

    Use of first party Cookies in this website for the purpose of Analytics this website uses Google Analytics for the purposes of improving the site's performance and content for everyone. Specifically, Google Analytics is completely anonymous and simply allows us to evaluate, for example:

    • What are the most popular pages on my site?
    • What pages don't visitors appear to like?
    • What browsers are my visitors using?
    • What days or times bring the most visits?

    Google Analytics currently sets 4 cookies with the following lifespans - a session cookie, a 24hr cookie, a 6mth cookie and a 2 year cookie.

    This information is not shared with anyone other than Careers Yorkshire and the Humber - for the purpose of maintaining the site's accessibility and performance.

    Please note- if you subsequently do not wish to accept cookies from this website then you will need to delete the stored cookies from within your browser options settings.

    We will collect personal information from you when you respond to requests to submit personal information about yourself, and this enables us to administer or process orders or requests, and to provide you with a more personalised experience of the website and its functionality.

    We may also keep a record of those parts of the website you use most often to enable us to monitor and improve our service and to know which parts are of most interest to you.

    We will use the personal information supplied by you to administer any registration services, to keep a record of the services you have subscribed to/products you have purchased and to deliver to you services/products you have requested, and to help us personalise our service to you.

    If you have opted in to receiving marketing communications from us, we may from time to time use your information to provide you with an update about our services and products. If you no longer wish to receive this information, you can contact us at any time.

  4. WHO WE MAY SHARE YOUR PERSONAL DATA WITH
  5. We will only supply your personally-identifiable information to any other person or organisation:

    • Where we need to share the information to provide a product or service you have requested;
    • Where we need to send the information to persons or organisations who work on our behalf to provide a product or service to you, but such persons or organisations may only use this information in order to provide the specific product or service, and not for any other purpose;
    • Where we are required to forward the information in order to comply with a regulatory or legal process.
    • We do not sell, trade or rent your personal information to other third parties.
  6. LINKS TO OTHER WEBSITES
  7. Careers Yorkshire and the Humber links to many other websites that are relevant to careers, education, training and work. These links are checked regularly. However, please remember that the quality of information varies between sites and can change rapidly. Careers Yorkshire and the Humber is not responsible for the content of any site linked to or from the Careers Yorkshire and the Humber website.

  8. SECURITY
  9. Careers Yorkshire and the Humber take great care to ensure the security of the website and your personal information. Where information is collected that needs to be kept secure we use the latest encryption protocols.

    It is your responsibility to protect your username or password where you use services on this website requiring you to provide such information and you must not share or disclose your username or password to any other party.

  10. CHANGES TO THIS PRIVACY POLICY
  11. We may edit or amend this Privacy Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on the news section of this website.

  12. CONTACTING US
  13. If you have any questions about our Privacy Policy, the terms of use or any other aspect of this website, please email rachel.percy@aspire-igen.com

N.B. Careers Yorkshire and the Humber (CYH) suggests organisations involved in Inspiration work and our website provides links to other websites that are thought to be useful to our customers and stakeholders. These links are checked regularly; however, site information can change rapidly. CYH does not endorse organisations nor accept any responsibility for the content of sites, to which our site is linked.

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